The Provincial Drug Programs (PDP) manages and administers sustainable drug programs for eligible Manitobans and develops policies related to drug management and utilization. The Operations unit under PDP provides information to the public on pharmacare application status, benefit coverage and adjudication of claims and extends helpdesk support and troubleshooting to pharmacy providers.

Job Information

The department is looking for a qualified Customer Service Representative (CSR) to support the administration of pharmacare Program and Ancillary Services which involves responding to queries from the public, pharmacies and other users of the Drug Programs Information Network (DPIN) on application processes, prescription terminologies and multiple procedures. These functions are performed using real time clinical and fiscal adjudication system within a help desk and team environment. The position also reviews and processes applications for pharmacare program, family services, personal care home and palliative care drug programs based on established parameters and policy guidelines with attention to accuracy and efficiency.

  • Full-time Regular, Full-time Term
  • Manitoba Health, Seniors and Active Living, Winnipeg, Manitoba
  • Advertisement Number: 32574
  • Salary Range: $39,604.00 – $45,429.00
  • Closing Date: April 10, 2017

For further information about the position, please visit the following link:

How to apply

  • Advertisement No. 32574
  • Human Resource Services
  • 300-305 Broadway
  • Winnipeg, MB, R3C 3J7
  • Phone: 204-945- 4394
  • Fax: 204-948- 2193
  • Email:

Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications. We thank all who apply and advise that only those selected for further consideration will be contacted. Employment Equity is a factor in selection. Applicants are requested to indicate in their covering letter, resumé and/or application if they are from any of the following groups: women, Aboriginal people, visible minorities and persons with a disability.